Citadel Privacy

Frequently Asked Questions

Get clear answers about our services, process, and expertise.

Yes. Under PIPEDA and Alberta’s PIPA, organizations may designate an external party as their accountable Privacy Officer. Many of our clients use our Virtual Privacy Officer service for this purpose.

We act as your designated Privacy Officer on a monthly retainer. This includes policy oversight, monthly reporting, breach readiness support, and ongoing advisory customized to your organization’s size and needs.

Yes. We have deep expertise supporting health custodians under Alberta’s Health Information Act (HIA), including PIAs, audits, breach response, and staff training.

We primarily support Healthcare, Energy & Natural Resources, Public Sector, Finance, and Technology organizations across Canada.

Yes. While we are based in Alberta, we serve clients nationwide and have experience with federal (PIPEDA) and provincial privacy laws across Canada.

Still have questions?